Apartment Mailer Apartment Mailer

Privacy Policy

Effective date: May 19, 2026  ·  Last updated: May 19, 2026

Apartment Mailer ("we", "our", or "us") operates apartmentmailer.com. This policy explains what information we collect, how we use it, and your rights regarding that information. By using our site or purchasing a mailing list, you agree to the practices described here.

1. Information We Collect

Account & order data. When you create an account or place an order we collect your name, email address, and billing details (processed directly by Stripe — we never see your full card number).

Usage data. We use Google Analytics 4 (GA4) to collect anonymised information about how visitors interact with the site — pages viewed, time on site, referring URL, and approximate location derived from IP address. GA4 data is subject to Google's privacy policy.

Support communications. If you contact us, we retain a copy of your messages to help resolve your issue and improve our service.

Cookies. We use essential session cookies required for login and checkout, and GA4's first-party cookies for analytics. We do not use advertising or cross-site tracking cookies.

2. About Our Mailing List Data

The lists you purchase contain postal mailing addresses for apartment buildings — specifically the physical property address verified against USPS delivery records. These are business-to-property addresses, not personal residences or individual consumer data. The lists do not include tenant names, phone numbers, email addresses, or any personally identifiable information about individuals.

Customers are responsible for using these lists in compliance with applicable laws, including CAN-SPAM, state direct-mail regulations, and any applicable real estate advertising rules.

3. How We Use Your Information

  • To process and fulfil your orders and send download links (via Resend)
  • To send transactional emails (order confirmations, receipts)
  • To respond to support requests
  • To analyse site usage and improve our product (GA4)
  • To detect fraud and comply with legal obligations

We do not sell or rent your personal information to third parties, and we do not use your data for targeted advertising.

4. Third-Party Services

We share data with these processors only to the extent necessary to operate our service:

  • Stripe — payment processing (privacy policy)
  • Google Analytics 4 — anonymous site analytics
  • Resend — transactional email delivery
  • Cloudflare — CDN, DDoS protection, and DNS (privacy policy)
  • DigitalOcean — cloud hosting; servers located in the United States

5. Data Retention

We retain account and order records for as long as your account is active and for up to 7 years thereafter for tax and legal compliance. GA4 data is retained for 14 months by default. You may request deletion of your account data at any time (see Section 7).

6. Security

All data is transmitted over TLS (HTTPS). Passwords are hashed using bcrypt. Database backups are encrypted at rest and retained for 30 days. While we use commercially reasonable safeguards, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your jurisdiction you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Opt out of analytics tracking (use your browser's "Do Not Track" setting or a GA4 opt-out add-on)

To exercise any of these rights, please contact us. We will respond within 30 days.

8. California Residents (CCPA)

Under the California Consumer Privacy Act you have the right to know what personal information we collect, to request deletion, and to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights, contact us.

9. Children's Privacy

Our service is intended for business professionals and is not directed at children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our service after changes constitutes acceptance of the revised policy.

11. Contact Us

Questions or requests regarding this privacy policy should be directed to us via our contact form.